Reach us
Find Us in Boerne
Local detail
The Work We Take On
Serving Boerne, TX
We work on residential garage doors: broken torsion and extension springs, openers that grind or won't close, bent tracks, worn rollers, frayed cables, and panels that have taken a hit from a bumper or a storm. Most of the houses we see went up between 1972 and 2005, spread across eight pockets of housing stock built mostly in the 1980s and 90s. That means a lot of original hardware reaching the end of its service life around the same time - springs rated for a certain number of cycles, openers with circuit boards that are getting hard to source parts for.
Boerne's climate sits in a mild band with the occasional freeze. That's easier on doors than true freeze-thaw country, but cold snaps still stiffen grease on older tracks and can make a weak spring finally let go. We don't take on commercial dock doors or rolling steel gates - if that's what you've got, we'll tell you that up front rather than take the job and guess. What we do well is the standard residential door: steel, wood-composite, or insulated panel, single or double, on a house built any time in the last few decades.
The area
How to Reach Us
Call 18302086870. That's the fastest way to get someone who can talk through what's wrong with your door and figure out whether it's a same-day fix or something that needs a part ordered first.
Our address is 21 Herff Rd, Boerne, TX 78006. If you'd rather stop by than call, that's where you'll find us. We don't run a storefront with walk-in showroom hours posted, so calling ahead before you drive over saves you a wasted trip if the person you need is out on a job.
If you're outside Boerne proper - toward Fair Oaks Ranch, Cross Mountain, Helotes, Comfort, Lakehills, Shavano Park, Bulverde, or Hollywood Park - say so when you call. Distance changes scheduling, not whether we'll come.
What we find
What Happens After You Call
When you call, we ask what the door is doing: won't open, opens partway, makes a bang or a grinding noise, sags on one side, or the opener runs but the door doesn't move. That narrows down whether it's a spring, a cable, a track, or the opener itself before anyone shows up, which saves time on site.
We give you a price for the repair before work starts, not after. If the fix turns into something bigger once we're looking at the actual spring or opener - which happens more on older installs - we tell you and get your go-ahead before continuing. Some parts for discontinued opener models aren't something we keep on the truck, and if that's the case we're upfront that there will be a short wait rather than promising same-day on something we don't have in hand.
For a straightforward spring or cable job, you're usually looking at an in-and-out visit. For a full door replacement, that's a different conversation about sizing, material, and what fits the opening you've already got.
Questions
Common questions
Do you serve areas outside Boerne itself?
Yes. We take calls from the surrounding area, including places like Fair Oaks Ranch, Cross Mountain, Helotes, Comfort, Lakehills, Shavano Park, Bulverde, and Hollywood Park. Let us know where you're located when you call so we can work out timing.
Can I just stop by 21 Herff Rd without calling first?
You can, but calling ahead is better. We don't keep fixed showroom hours, and the person who'd help you is often out on a job. A quick call first means you don't make the trip for nothing.
My opener is older - can you still get parts for it?
Often, but not always. Some discontinued opener models need a part we don't keep on the truck. If that's your situation we'll tell you honestly instead of guessing, and let you know what the wait looks like.
What kind of doors do you not work on?
We stick to residential garage doors. We don't take on commercial dock doors or rolling steel gates. If that's what you're calling about, we'll say so up front rather than take the job.
Ready when you are
Need a garage door sorted in Boerne?
Boerne Garage Door Pros repairs and installs garage doors, springs and openers in Boerne, TX and the surrounding area.